Process Analyst


Process Analyst (32 - 40 hours/week)

End-to-end process management and improvement

Take action

Your main responsibilities include:

  • Understand and document processes to make them available to the entire organisation. Ensure that process maps are in line with a set of guidelines and standards.
  • Analyse business processes, procedures, and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop methods and processes to address them. Drive improvement where possible.
  • Collate and analyse data on the processes using different tools, methods, and formats.
  • Resolve queries from internal by providing information on complex processes and the related policies. Advise managers how to apply a wide variety of existing procedures and precedents.
  • Support the maintenance and implementation of the Process Management Framework.
  • Develop and deliver process management training sessions.

You will be part of the international Process Management & Continuous Improvement team, which consists about 15 people and report into the Head of Process Management & Continuous Improvement.


This is you

You can easily switch from the bigger picture to detailed topics. You are a good communicator and can work together with a variety of people. You are result driven and able to create momentum as well as work effectively in an international setting.

This is complemented by:

  • Strong connection with the values and mission of Triodos Bank
  • A minimum of 5 years working experience in Process management and/or Continuous Improvement.
  • Practical knowledge of tools and methodologies such as Lean, BPMN and/or Agile
  • A completed higher/academic education (or demonstrable working and thinking level).
  • Knowledgeable regarding process management tooling and internal control systems.
  • A good command of Dutch, French and English

Are you interested?

Local function (Brussels)

Company details

Who are we?

Triodos Bank is the benchmark in Europe in the field of sustainable banking. Triodos Bank makes money available for social, cultural and environmental change. That is also our mission: to finance sustainable entrepreneurs and organisations in a transparent way using the money that savers and investors entrust us with. For us, money is a means for achieving sustainable development.

Triodos Bank is an independent financial institution that was founded in 1980 in the Netherlands and which also has branches in Belgium, the United Kingdom, Spain and Germany.

5 reasons to apply for this job at Triodos Bank:

Pioneer in the field of sustainable banking.

For example, did you know that we were the first-ever bank to finance a wind turbine (back in 1985)? We were also one of the founders of PCAF in 2015. This is an organisation in which financial institutions around the world established a framework for measuring the CO2 impact of investments and financing?

Every year, we assist more than 80,000 clients and companies in Belgium and 750,000 in Europe with financial support for their social and ethical projects. We strive for positive social, cultural and environmental change. For us, money is a catalyst to rethink current economic models.


Our employees as well as their well-being and job satisfaction are paramount. You choose your own working patterns (full-time, four-fifths or half-time working), working from home or at the office. Every year we survey the satisfaction and feedback of our colleagues. Invariably, the most important reason why people want to work for us is the team spirit and the Triodos Bank colleagues

Diversity and inclusion

Diversity and inclusion are of utmost importance to us. We employ an equal number of men and women and we continue to maintain that balance in our management. Our colleagues have diverse backgrounds. With us you can be yourself and age, background, religion, gender, sexual orientation or physical condition do not play a role. We need to make even further progress in terms of diversity, but you might be able to help us with that.


At Triodos Bank you can start working without being given a fixed, defined career path right from the outset. No pre-defined careers, but rather the opportunity to take on other functions and roles based on your own interests and aims. You should know: 1 in 3 vacancies at Triodos Bank is filled internally. Internal mobility is in our bank's DNA. Your manager – your personal coach – will be very happy to provide you with support on your personal journey.

Salary package

Your salary is of course an important part of your job. At our company you will receive a competitive wage, and any communication about this is transparent. Men earn the same as women at our company and our wage ratio is 1 to 6. That means that the highest wage is a maximum of six times higher than the lowest wage. We are proud that we have been able to achieve and maintain this in our sector.


What do we have to offer you?

  • A full-time contract of indefinite duration
  • Competitive remuneration that is communicated transparently. For more information about our remuneration policy, see the "5 reasons to apply to Triodos"
  • An extensive package of fringe benefits including: meal vouchers, eco vouchers, group and hospitalisation insurance, 100% reimbursement of public transport, a company bicycle, etc.
  • Individual follow-up with a personal development plan to develop your talents.
  • A great working atmosphere based on our values and in which employees' well-being is of utmost importance.
  • Great colleagues who have the same sustainable, social or cultural interests as you.
  • A job that makes an impact!

Want more information? Then apply right away to start the conversation!



Publication Date

12 mars 2024